Frequently Ask Question

Answer everyone might want to know

How to Order?

You have to create an account with us to complete your transaction

  • Choose items that you want and click Add to Cart. Click Continue Shopping and repeat the process for any additional item.
  • Proceed to cart and click checkout.
  • At this point, choose login if you already have an account. Otherwise, complete the forms
  • Review all the details and assure that they are all correct.
  • Select a payment method :
    • Manual Online transfer (please email proof of payment)
    • Cash deposit (please email proof of payment)
    • Billplz (Payment through MEPS FPX & CREDIT CARD)
  • Proceed to payment

How Do I Pay?

  • My Babies’ Mall provide the following payment method
    • Manual Online Transfer
    • Offline Cash Deposit

 

Please make your payment to the following account:

Bank             : Maybank
Account No : 562478163420
Name            : INAYZI ENTERPRISE

 

After payment, please email your proof of payment to info@mybabiesmall.com

Your order will be sent once the payment have been verified

  • Billplz (MEPS FPX & CREDIT CARD)

 

You can pay using FPX using our Billplz payment processing. This facility is available for Malaysian bank only.

Once payment have been done, you will receive email confirmation and we will process the order as soon as possible

When Will I Get My Order?

Once we have received your payment, we will email your tracking number. You can track your parcel at poslaju website www.poslaju.com.my or click here to go straight to parcel tracking

It usually takes up to 1-3 working days for address inside Malaysia. For international customer, you may refer more details here

I Received Wrong/Defect/Missing Item

We are extremely sorry! If you received wrong item, or received a defect, or your item is missing, kindly email us at info@mybabiesmall.com with your Order Number. We will contact you immediately

Can I Exchanged My Item? I Picked The Wrong Size!

Unfortunately, no. We do not accept any exchange

I Still Have Question!

Feel free to send any questions/comments at Contact Us link by filling up the form. Our customer service will entertain you shortly. Thank you